The Business Process (Quiet) Revolution; Transformation to Process Organization

The competitive global market climate of the new millennium has raised awareness of business processes as the most important management paradigm. The idea of the process organization is gaining strong momentum; the process ‘option’ is now becoming a mandatory requirement. The integration of the Process Framework into the management structure introduces clear focus on consistent and collaborative ways to achieve results that directly impact the bottom line; hence, delighted customers and stakeholders. This paper addresses the definition of the Enterprise Process Framework, the process of creating it and the benefits it can generate. The paper concludes with an initial report from a recent process framework deployment project at a leading energy generation and trading enterprise. This enterprise is using the open methodology implemented by Interfacing Technologies in its CIMOSA-like FirstSTEP and the EPC (Enterprise Process Center) process management solutions.